Your Privacy

          Please take a few moments to familiarise yourself with our Privacy Policy.

 

 

Here at CBS we are committed to protecting your privacy. We will only use the information that we collect about you lawfully and (in accordance with the Data Protection Act 1998).

 
We collect information about you for 2 reasons only: firstly, to process your order and second, to provide you with the best possible service.
 
The type of information we will collect about you normally includes:
 
  • Your name
  • Address
  • Telephone number
  • e-mail address
  • Credit/debit card details if & when required via our Level 1 service provider - Sagepay (click to view)
 
We never collect sensitive information about you without your consent. The information we hold will be accurate and up to date. You can check the information that we hold about you by simply emailing us. If you find any inaccuracies we will delete or correct it promptly. The personal information which we hold will be held in accordance with our own internal security policy and the law.
 
New Cookie Policy
 
Cookies are text files containing small amounts of information which are downloaded to your
device when you visit our website. Cookies are then sent back to our site. Cookies are useful because they allow our website recognise your device. Our site doesn't use cookies to collect
any personal details of the users.
You can find more information about cookies at www.allaboutcookies.org
 
Our site may well use performance cookies (Google Analytics) to determine how the site is being used is
order to improve your user experience. These cookies don't collect information that identifies a visitor.
All information these cookies collect is aggregates and therefore anonymous. It is only used to improve
how our website works.
By using our website, you agree that our website can place these types of cookies on your device.
You can remove cookies from your device by changing the settings on your browser.
The 'Help' menu on the menu bar of most browsers will tell you how to prevent your browser from accepting any new cookies.

Frequently asked questions
 

What are ‘Cookies’?

Cookies are small text files that the website stores on your computer.

 

What does CBS do with a ‘Cookie’?

The website stores the following information in ‘Cookies’:

 

   1. The Current Session ID set when you start browsing the site.

   2. The Current Site URL. It is saved upon the session start and is used everywhere when redirection between
       non-secure and secure sites occurs.

   3. Current order number when redirection between the site & an external credit card payment system occurs.

   4. The state of expandable menus and drop down lists. When you expand/collapse the navigation menu, & the
       state of EOS Finder drop-down lists.

 

The above information is deleted when the browser window is closed.

 

Where ‘Remember Login’ is used when logging in, the website stores an encrypted key in a cookie.
This is used to identify the user the next time they access the site.
This information is not deleted by the browser when the window is closed.
This information is deleted when the user actively logs out of the website.

 

Should you have any queries please contact us directly on 01228 404600

 

Unsolicited Commercial Email & Spam

 

We will not send any unsolicited commercial email (also known as spam) to personal email addresses and all marketing emails will include details of how to opt-out / unsubscribe.