Delivery to " your door and more"
YOUR NEXT DAY- LOCAL FREE DELIVERY SPECIALIST...Check your area for details.
Guaranteed 97% Service Level on all 24,000 stocked lines. In the main, deliveries are made by our own fleet of distinctive vans. And for far reaching areas, our strategic partners are FedEx & Cumbria Express.
We guarantee a friendly and professional service backed up by sophisticated real-time tracking information if required.
FREE Pre-10am (Carlisle)
Our express order option has already received tremendous support and to date, we have acheived a 100% success rate.This NEW service was introduced in selected postcode areas in 2011.
FREE Same Day
Call us now on 01228 404600
There are times when you may need something unexpectedly and need the items delivered urgently. We aim to deliver within 2 hours subject to your address and stock being available. No minimum order will apply. If you have a spend commitment with CBS this service is free, for all other customers why not come and collect.
FREE Plus Delivery
There can be nothing more frustrating than having to wait longer than necessary for your order to be dispatched via your organisation's central point.
If you prefer, we can deliver your order to your desktop, by the side of a photocopier or in a stationery cupboard. This has proven to be very popular within larger organisations. You will get your order quicker without having to struggle moving boxes around.
Ring and Collect
If you can't wait for the goods to be delivered, why not collect them from our Carlisle Trade Counter from 8.30am the next working day,or same day if the items are in stock. This is great for local businesses.
If you have placed an order with us for office furniture or seating, one of our furniture specialists may contact you to confirm your order, and if necessary, arrange a suitable time for us to deliver to suit both parties.
All our Chairs & Office Furniture are constructed by our experienced and qualified staff
for your convenience and are delivered to you... ready to use*.
Technical Support - Furniture
We provide full service support for all our products under warranty. Replacement components, damaged or faulty items will be repaired or replaced by our own installation team normally within 48 hours - within our own fleet vehicle area..and if a chair we have sold you develops a fault and you need it sorted we can provide you with a suitable replacement so you can get on with your work until we have carried out the work.
FREE Delivery terms
Simply spend £40 or more with us, and we will deliver your goods free (uk mainland only).
For orders under this amount, our standard charge of £5.95 applies.
If you wish to apply for a credit account or already have one and you are located within our own fleet vehicle delivery area we have No mimimum order value & free delivery... on everything
Furniture shipping charges
Unless advised otherwise all "one off" deliveries outside of our own fleet vehicle area - currently 50 mile radius of Carlisle the following charges may apply.
Desking , Steel cabinets & cupboards
* For Seating & Furniture installations outside of Cumbria & S.W.Scotland just give us a call on 01228 404600
and talk to one of our specialists in most cases we will be able to help.
* Carriage charges to the Highlands & Islands, Channel Isles, Isle of Man & Ireland - Price on application
* Certain items in our store may only be available within our own fleet vehicle delivery area, one of our
customer service team will contact you if this is the case and advise you on availability, lead time etc..
FREE Returns within 14 days of purchase
If something doesn't quite meet your needs, we offer a 14-day returns policy. We'll collect the item for free and give you a credit (providing it's in resaleable condition). This means that the product is in the original packaging and unopened.
When you contact us about a return we will arrange for a collection to be made - usually within three (3) working days and a credit note/refund will be issued within 14 calendar days.
We make every effort to ensure that the information on our website is correct, if you receive an item which is not as described, please contact us within 14 days of receiving the item.
All we ask is that your item is in its original, unopened, packaging without any markings or scribbles, goods which are returned that do not match, are unfit for resale or do not match the returns requested will not be credited.
If you're short of an item in your order, or it's damaged, please let us know within three days of delivery and we'll take care of things for you.
If you contact us more than 14 days after delivery, we may be able to accept the goods back but not necessarily at full-credit value.
Due to health and safety reasons we're unable to take back any food or drink items,biscuits,coffee and water,etc.
If you qualify for a free gift by satisfying a minimum spend threshold and you decide to return some of the goods purchased which reduce your order value below the minimum spend threshold, you will need to return (at your cost) the free gift to receive a credit or refund. Similarly, where a free gift is offered subject to the purchase of a specified item, if you decide to return the specified item, you will need to return (at your cost) the free gift to receive a credit or refund.
office supplies carlisle office supplies cumbria office furniture cumbria office chairs free delivery